Have you ever presented an idea only to feel like you are pulling teeth to get answers? Maybe you should start thinking as skilled communicators do! Discover strategies used by experts to ensure buy-in and optimize results every time you speak or present...even to the most reluctant of people. In this lively and revealing interactive session, world-class communicator Dr. Tim Bizga will demonstrate why people feel, think and act the way they do. Key insights will show how to discover, experience, and apply human behavioral principles that enhance interpersonal relationships and develop effective workplace partnerships.

COURSE OBJECTIVES:

• Learn current trends in today’s general practice and the market we exist in today.
  
• Understand patient psychology and the WHY of patient decision making.
• Reinforce the value of great communication.
• Gain an understanding of how there is no “one-size fits all” approach to presenting treatment.
• Provide an effective method to having clients accept treatment more frequently.

It’s no secret: employees are a company’s greatest asset, especially in a dental practice! Therefore, leveraging key patient experience-moments will have huge benefits and in turn, will maximize your practice profits. This course is designed to provide piles of “diamonds” on clinical techniques and treatment planning “pearls” essential to seeing long-term success and financial growth. From understanding patient decision-making to the tools and tips for getting patients to be “WOW-ed” with the overall experience, this course is designed to give a practical, “soup-to-nuts” approach to the latest clinical research, approaches to human behavior and includes special emphasis on team ommunication.

COURSE OBJECTIVES:

• Learn current trends in today’s general practice and the market we exist in today.
• Talk common sense, “real-world” approach to treatment planning, and the benefits of “Co-Diagnosis”.
• Understand personality styles via the DISC model of human behavior.
• Review clinical cases for the application of principles and products

Dr. Bizga is a general dentist practicing in Cleveland, Ohio. His background in dentistry is lengthy and diverse. Once a former chairside assistant, he also worked as a dental lab technician, making his perspective unique among others in the field of dentistry. He received his DDS from the University of Michigan School of Dentistry, where he is also an Adjunct Clinical Assistant Professor. He is currently a member of the American Dental Association and a Fellow in the Academy of General Dentistry. Dr. Bizga is a Certified John Maxwell Speaker/Trainer/Coach, a certified DISC profile trainer, clinical consultant for The Dental Advisor, and Director of Education at Smile Source. Dr. Bizga gives back to the community via dental missions around the world.