Iowa News

Special Bulletin from Delta Dental of Iowa

Delta Dental of Iowa released the following press release on May 13, 2020.

Reopening Support Payment

These are unprecedented times, and the COVID-19 pandemic has impacted the entire Iowa dental community. As dental offices begin to reopen, we understand that you and your staff face new challenges to safely provide patients the same great care you always have. Delta Dental of Iowa is here to support you as you begin this new normal.

To help you get your practice ready to serve patients again, we are introducing the Reopening Support Payment. Below are details on the payment:

  • Participating network (Premier, PPO, and Hawki) dentists will receive $10 for each claim they file for Delta Dental of Iowa members. We are still finalizing payments for DWP members.
  • The support payment will apply to services members receive between May 1 and August 31, 2020.
  • These support payments will be applied to all claims and there is no need to submit for payment.
  •  The first payments will begin around June 15.

We want to be the best partner for you, and we want our members to be confident in going back to the dentist. Delta Dental will be sharing information with our members about safely resuming dental visits. Our hope is that the Reopening Support Payment can be used to help you make facilities and safety upgrades so you can focus on what you do best: providing your patients access to needed dental care and services.

As always, if you have any questions, please feel free to contact our professional relations team at 800-544-0718 or For more details on payment see our frequently asked questions.

We remain committed to helping you and our members through this challenging time. Thank you for helping to improve the health and smiles of Iowans.

Stay well,

Jeff Russell, President & CEO
Delta Dental of Iowa     

Dr. Jeffrey Chaffin, Chief Dental Officer
Delta Dental of Iowa